The Office of Teaching and Learning is available via email and phone Monday-Friday from 8:00am-4:30pm. If you need support with a technology application, please see the resources below. Some applications provide additional 24-hour support while others are only supported during business hours.

Canvas Support

24 hour support at (855) 712-9770 or click the Help button within Canvas to start an online chat session.

Zoom Support

24 hour support at (888) 799-9666 option 2.

DU CourseMedia Support

M-F 8:00am-4:30pm

CourseMedia Self-Help webpage

TechSmith Relay Support

M-F 8:00am-4:30pm

Password Reset Self Service

TechSmith Relay Help webpage

DU Portfolio Support

M-F 8:00am-4:30pm

Portfolio Self-Help webpage  

DU VideoManager Support

M-F 8:00am-4:30pm

VideoManager Self-Help webpage

DU Assessment Support

M-F 8:00am-4:30pm

Assessment Self-Help webpage