Adobe 9.5 Upgrade – Features and changes

    The Adobe Connect Service was updated from version 9.1 to version 9.5 on Friday, December 18th, 2015. Some of the new features include Mini Control during screensharing Persistant or session-based microphone rights for participants New Whiteboard controls Ability to download recordings as MP4 format. You can view the full new features documents by viewing the […]

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    How do I create a meeting in Connect?

    Log in to Adobe Connect First, log in to https://connect.du.edu with your DU ID and PioneerWeb passcode. Create a new Meeting Room Once logged in, you are taken to the Adobe Connect homepage and will see a list of your existing meeting rooms. 1. Click the Create New Meeting button to start the meeting wizard. 2. Complete the Enter Meeting Information form a. Name: This is the only required entry for  creating a meeting. […]

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    How to download Adobe Connect recordings

    Adobe Connect allows you to record and save your meeting. Here are some steps: Recording your session is not turned on by default, you must click Record Meeting at any point during the meeting. After your session is complete and the meeting is over, go to your Adobe Connect account and enter your Adobe Connect […]

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    How do I access and edit Adobe Connect meetings?

    In addition to making edits to the timeline, you can anonymize the recording, remove certain pods, and event edit the index itself. Quick text directions 10 minute video directions for editing a recording are here – this includes making recordings anonymous, removing certain pods, and indexing the event: Access and edit Adobe Connect meeting  

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    What version of Flash am I using?

    Click here to verify your version of Flash Player. If you want to test a different browser, paste this URL into that browser’s search box: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

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    Where can I get the latest support and training from Adobe?

    Find training, get help, read and watch tutorial, and read about the top issues on Adobe Connect’s Help website. Visit the Adobe Connect User Community for training and Quick Start Guides. Visual Quick Start Guide for Hosts Visual Quick Start Guide for Participants Video Guides from Adobe TV

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    Where do I get support?

    If you haven’t hosted a meeting before, please contact the Office of Teaching and Learning for a short introduction of Connect and our policies for using Adobe Connect at DU. Faculty and staff may contact the OTL at 303-871-2084 or otl@du.edu.  Students should: Call the UTS Helpdesk at 303-871-4700 Visit the UTS Help Center at the […]

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    Am I hosting a meeting or seminar?

    DU licensed the Adobe Connect Meeting option. You do not have access to seminar rooms unless you plan to host more than 45 participants. Please contact Kathy Keairns KKeairns@du.edu or 303-871-4156, or Mike Hiskey to reserve a seminar room. Mike.Hiskey@du.edu or 303-871-4343.

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    What file-types can I share with my students in an Adobe Connect meeting?

    “Share Pod” gives you three options to share information with your participants: Share My Screen Share Document Share Whiteboard “Share Document” is limited to certain file types. If you want to share other types of files, use the  “Share Screen” option. Allowed “Share Document” file types: A single PDF file A single PPT or PPTX […]

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    I recorded a meeting. Where do I find it?

    Part 1: Locate Recording: Go to http://connect.du.edu. Login with your DU ID# and Passcode Click “Meetings” at the top of the page, on the grey toolbar Click the name of the meeting that has the recording Click “Recordings,” above the meeting name Part 2: Make Recording Public: Recordings of Adobe Connect meetings are “Private” by […]

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    Known Issue: Adobe Connect Add-in | Mac OS X 10.7 Lion

    Known Issue: The original Adobe Connect Add-in did not officially supported for use with Mac OS X Lion 10.7. This Add-in, which is a special version of Flash Player, is not required to participate in a Meeting. It offers additional features for Meeting Hosts and Presenters only, such as sharing screens during a Meeting, support […]

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