First, verify that your web browser accepts third party cookies and change those settings if it does not.

Reset my BioSig-ID Password

Enroll my BioSig-ID account to access my Canvas material

For additional student assistance:

DU Helpdesk Phone 303-871-4700

  • Monday – Thursday | 8 am – 8 pm
  • Friday | 8 am – 6 pm
  • Saturday 9 am – 4 pm
  • Sunday 10 am – 4 pm

If the helpdesk is unable to resolve the issue, please submit a ticket with BioSig.


Please contact the Office of Teaching and Learning or call 303-871-2084 for assistance setting up your course to use BioSig-ID within Canvas.

Syllabus Statement:

To comply with federal regulations and to ensure the integrity of our online programs, online courses at the University of Denver will be using Biometric Signature ID (BioSig-ID).  You will be asked to create a Biometric Signature ID which will be used to verify your identity throughout the course.  Please review the BioSig-ID Introduction module in our Canvas course and complete your enrollment at your earliest convenience. Completing a BioSig-ID validation will be a prerequisite for accessing your weekly modules.