Zoom is cloud-based video communications service that offers the ability to create high-quality online meetings, classes, and events that leverages Instant Messaging, video conferencing, breakout rooms, screen-sharing, and whiteboards within one unified platform.

Getting started with Zoom is easy.  Just login and connect!

When you are ready, visit the University of Denver Zoom page at udenver.zoom.us.  Once there, you will be provided with three options:

  • Join a Meeting
  • Host a Meeting
  • Sign In to your account

You can quickly join a meeting that is already being hosted.  Just select Join a Meeting and then type in the Meeting ID that was provided by the meeting’s host and select Join.

To host a meeting, select Host a Meeting and sign in using your firstname.lastname@du.edu username and password (the same credentials that you use for Office 365).

You can also simply Login to your Zoom account.  Again, the account credentials are your firstname.lastname@du.edu username and password.

Regardless of what option is chosen, Zoom will check to see if the Zoom client is already installed on your computer.  If the Zoom client is already installed, Zoom will automatically open.  Otherwise, Zoom will install the appropriate client software (Mac or PC) on your computer and launch it automatically.  Yes, it is that simple.

If for some reason the software client does not install, you can manually download the client software, by visiting https://udenver.zoom.us/download and download the “Zoom Client for Meetings”.  Other software plug-ins and extensions are available at this website as well.

Zoom offers 24 X 7 technical support at http://support.zoom.us. From this site, you can chat with a support representative, review training and support documents, and signup to participate in a live training webinar.  Zoom also offers 24 hour phone support at (888) 799-9666 option 2.

If you are having difficulty logging into Zoom, make sure you are signing in at https://udenver.zoom.us, NOT www.zoom.us. Your DU username and password will only work at https://udenver.zoom.us

Zoom Client 

Once installed on your computer, all Zoom events can be initiated by launching the Zoom client.  When you launch the zoom client for the first time, you will be provided with two options:

  • Join a Meeting
  • Sign In

You can quickly join a meeting that is already being hosted by selecting Join a Meeting and typing the Meeting ID that was provided by the meeting’s host.

When you Sign In, make sure you choose the option to “Sign in with SSO” (SSO stands for “Single Sign On” and relates to our firstname.lastname@du.edu accounts at DU).  When prompted for company domain, type udenver.  You will then be prompted to sign in with your firstname.lastname@du.edu username and password. 

The Zoom client will launch and display a window similar to the one below.

Need the Zoom client for your Smartphone or Tablet?

You can also host and participate in Zoom meetings from your iPhone or Android phone. Start by downloading the Zoom app from your app store. When you Sign In, choose the SSO option and use udenver when prompted for the company domain.

For more information on Zoom, training, and support resources, visit the Zoom Video Conferencing and Collaboration Services at DU page. 

Source: https://univofdenver.service-now.com/sp?id=kb_article&sys_id=18df085cdbe9ea005572fce0ef9619fc


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