{"id":2405,"date":"2019-03-07T21:32:16","date_gmt":"2019-03-07T21:32:16","guid":{"rendered":"http:\/\/otl.du.edu\/knowledgebase\/?p=2405"},"modified":"2019-11-09T22:12:07","modified_gmt":"2019-11-09T22:12:07","slug":"kaltura-can-not-install-kaltura-recording-software","status":"publish","type":"post","link":"https:\/\/otl.du.edu\/knowledgebase\/kaltura-can-not-install-kaltura-recording-software\/","title":{"rendered":"Kaltura &#8211; Can not install Kaltura Capture recording software on my Mac."},"content":{"rendered":"\n<p>If you are having trouble installing the <strong>Kaltura Capture software on a new Mac running OS 10.5 Catalina<\/strong>, please see the workaround solution listed below. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"689\" src=\"http:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-1024x689.png\" alt=\"\" class=\"wp-image-2408\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-1024x689.png 1024w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-300x202.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-768x517.png 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-60x40.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Kaltura-error-message-macOS-15-150x101.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Error: Kaltura Capture can&#8217;t be opened because Apple cannot check it for malicious software. <\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"353\" src=\"http:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/thumbnail_Kaltura-mac-os-error.png\" alt=\"\" class=\"wp-image-2406\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/thumbnail_Kaltura-mac-os-error.png 575w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/thumbnail_Kaltura-mac-os-error-300x184.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/thumbnail_Kaltura-mac-os-error-60x37.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/thumbnail_Kaltura-mac-os-error-150x92.png 150w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Solution<\/h3>\n\n\n\n<p>The workaround for the security pop up is to go to the <strong>Applications<\/strong> folder, <strong>right-click on the Kaltura Capture application and click Open<\/strong>. Then it will give you a third button on the pop up to run anyway. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-1024x636.png\" alt=\"\" class=\"wp-image-2410\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-1024x636.png 1024w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-300x186.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-768x477.png 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-60x37.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM-150x93.png 150w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/11\/Screen-Shot-2019-11-09-at-3.04.45-PM.png 1902w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Go to your Mac Application folder and located Kaltura Capture. <\/figcaption><\/figure>\n\n\n\n<p><br> Once it&#8217;s installed, return back to Canvas My Media -> Add New -> Kaltura Capture. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"594\" src=\"http:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-1024x594.gif\" alt=\"\" class=\"wp-image-2374\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-1024x594.gif 1024w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-300x174.gif 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-768x446.gif 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-60x35.gif 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2019\/09\/MyMedia-SelectKalturaCapture-1-150x87.gif 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Kaltura Capture Hardware and Operating System Requirements. <\/strong><br><a href=\"https:\/\/knowledge.kaltura.com\/help\/kaltura-capture---prerequisites-and-system-requirements\">https:\/\/knowledge.kaltura.com\/help\/kaltura-capture&#8212;prerequisites-and-system-requirements<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are having trouble installing the Kaltura Capture software on a new Mac running OS 10.5 Catalina, please see the workaround solution listed below. Solution The workaround for the security pop up is to go to the Applications folder, right-click on the Kaltura Capture application and click Open. Then it will give you a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[113],"tags":[],"class_list":["post-2405","post","type-post","status-publish","format-standard","hentry","category-kaltura"],"_links":{"self":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts\/2405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/comments?post=2405"}],"version-history":[{"count":0,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts\/2405\/revisions"}],"wp:attachment":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/media?parent=2405"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/categories?post=2405"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/tags?post=2405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}