{"id":4733,"date":"2024-04-01T15:24:27","date_gmt":"2024-04-01T15:24:27","guid":{"rendered":"https:\/\/otl.du.edu\/knowledgebase\/?p=4733"},"modified":"2024-04-02T16:47:39","modified_gmt":"2024-04-02T16:47:39","slug":"canvas-kaltura-important-updates","status":"publish","type":"post","link":"https:\/\/otl.du.edu\/knowledgebase\/canvas-kaltura-important-updates\/","title":{"rendered":"Canvas Kaltura Important Updates (4\/2\/2024)"},"content":{"rendered":"\n<p>In the article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#upgrade-details\">Upgrade details<\/a><\/li>\n\n\n\n<li><a href=\"#good-news\">Good news: New features<\/a><\/li>\n\n\n\n<li><a href=\"#bad-news\">Bad news: Check your videos<\/a><\/li>\n\n\n\n<li><a href=\"#how-to-fix\">How to fix broken Kaltura videos on Canvas pages<\/a><\/li>\n\n\n\n<li><a href=\"#video-quiz\">How to fix Kaltura Video Assignment Quizzes<\/a><\/li>\n\n\n\n<li><a href=\"#contact-us\">Contact us<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"upgrade-details\">Upgrade Details<\/h2>\n\n\n\n<p>On March 28th, 2024 Canvas and our University of Denver IT team updated over 9,000 old video embed codes in all Canvas courses. The reason for this update was to address web browser security restrictions on old video embed code standards. This action was urgent because course videos were getting blocked by Google Chrome, Apple Safari, and Firefox. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"good-news\">Good News: New Features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No more browser restrictions on Kaltura videos within Canvas.<\/li>\n\n\n\n<li>Student View in Canvas is now working for Kaltura videos.<\/li>\n\n\n\n<li>A new video player provides forward and back 10-second buttons, a side-by-side transcript tool, a search transcript, and more closed captions options. See image below. <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-1024x548.png\" alt=\"screenshot showing the new video player functionality. \" class=\"wp-image-4736\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-1024x548.png 1024w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-300x161.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-768x411.png 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-60x32.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player-150x80.png 150w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-V7-Canvas-Player.png 1237w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"bad-news\">Bad News: Check your videos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kaltura videos embed between March 10, 2024 &#8211; March 28, 2024 did not get updated.<\/li>\n\n\n\n<li>Instructors will need to check their newly embedded Kaltura course videos to make sure they are working. <\/li>\n\n\n\n<li>The &#8220;<strong>My Media<\/strong>&#8221; menu had to be moved to the main Canvas Menu because Canvas no longer supports multiple vendor tools within the course menu. You can still access all your videos via <strong>My Media<\/strong>. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-fix\">How to fix broken Kaltura videos on Canvas pages<\/h2>\n\n\n\n<p>There are three options to fix the issue:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 1:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the Canvas page with the video.<\/li>\n\n\n\n<li>Click <strong>Edit<\/strong> to edit the page.<\/li>\n\n\n\n<li>Click the <strong>&lt;\/&gt;<\/strong> icon.<\/li>\n\n\n\n<li>Locate the video &lt;iframe&gt; code.<\/li>\n\n\n\n<li>Update <strong>2357732.kaf.kaltura.com<\/strong> to <strong>kaf.canvas.du.edu<\/strong><\/li>\n\n\n\n<li>Press Save.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1017\" height=\"596\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path.jpg\" alt=\"Screenshot showing old embed code video path. \" class=\"wp-image-4734\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path.jpg 1017w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path-300x176.jpg 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path-768x450.jpg 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path-60x35.jpg 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Old-Kaltura-Embed-Path-150x88.jpg 150w\" sizes=\"auto, (max-width: 1017px) 100vw, 1017px\" \/><\/a><\/figure>\n\n\n\n<p>Find and replace &#8220;<strong>2357732.kaf.kaltura.com<\/strong> to <strong>kaf.canvas.du.edu<\/strong>&#8220;. Press Save. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"597\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path.jpg\" alt=\"Screenshot showing new embed code video path. \" class=\"wp-image-4735\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path.jpg 999w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path-300x179.jpg 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path-768x459.jpg 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path-60x36.jpg 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/New-Kaltura-Embed-Path-150x90.jpg 150w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Option 2:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Remove the old video and re-embed it. This will automatically add the new video player.<\/li>\n\n\n\n<li>When searching for your videos, take note of the video <strong>entryID<\/strong> value, this will bring up video you need faster. <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID.png\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"403\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID.png\" alt=\"Screenshot showing were the video entryID is located. \" class=\"wp-image-4742\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID.png 754w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID-300x160.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID-60x32.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Kaltura-EntryID-150x80.png 150w\" sizes=\"auto, (max-width: 754px) 100vw, 754px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Copy the EntryID value into the Canvas Kaltura Embed Kaltura Media search box. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID.png\"><img loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"572\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID.png\" alt=\"Screenshot showing how to search for a video using the EntryID value.\" class=\"wp-image-4743\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID.png 859w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID-300x200.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID-768x511.png 768w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID-60x40.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/search-by-entryID-150x100.png 150w\" sizes=\"auto, (max-width: 859px) 100vw, 859px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Option 3:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email KalturaAdmin@du.edu with Canvas page links that need to be updated.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"video-quiz\">How to fix Kaltura Video Assignment Quizzes<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Canvas -> Assignments<\/li>\n\n\n\n<li>Edit Assignment &#8211; Click More Options<\/li>\n\n\n\n<li>Update the External path from <strong>2357732.kaf.kaltura.com<\/strong> to <strong>kaf.canvas.du.edu<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options.png\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"453\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options.png\" alt=\"Screenshot showing the More Options button.\" class=\"wp-image-4747\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options.png 685w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options-300x198.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options-60x40.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Assignments_more_options-150x99.png 150w\" sizes=\"auto, (max-width: 685px) 100vw, 685px\" \/><\/a><\/figure>\n\n\n\n<p>Update URL path to https:\/\/kaf.canvas.du.edu\/<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path.png\"><img loading=\"lazy\" decoding=\"async\" width=\"634\" height=\"317\" src=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path.png\" alt=\"Screenshot of External Tool URL\" class=\"wp-image-4746\" srcset=\"https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path.png 634w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path-300x150.png 300w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path-60x30.png 60w, https:\/\/otl.du.edu\/wp-content\/uploads\/sites\/2\/2024\/04\/Edit_Assignment-path-150x75.png 150w\" sizes=\"auto, (max-width: 634px) 100vw, 634px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact-us\">Contact Us<\/h2>\n\n\n\n<p>If you have questions or need help, please reach out to KalturaAdmin@du.edu <\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the article: Upgrade Details On March 28th, 2024 Canvas and our University of Denver IT team updated over 9,000 old video embed codes in all Canvas courses. The reason for this update was to address web browser security restrictions on old video embed code standards. This action was urgent because course videos were getting [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[113],"tags":[],"class_list":["post-4733","post","type-post","status-publish","format-standard","hentry","category-kaltura"],"_links":{"self":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts\/4733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/comments?post=4733"}],"version-history":[{"count":0,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/posts\/4733\/revisions"}],"wp:attachment":[{"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/media?parent=4733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/categories?post=4733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otl.du.edu\/knowledgebase\/wp-json\/wp\/v2\/tags?post=4733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}