This is an internal University of Denver document created to help faculty and staff members add video captions or to obtain text transcripts from audio files. The following are some media systems and instructions on how to process them. By law, the University must accommodate students that have officially requested course materials to be accessible. In general, designing all course materials to be accessible by all people is best practice.

Does DU have a 3rd party captions/transcript provider? Yes, the two most popular companies are 3PlayMedia and Rev.  These are not a free service, various DU departments have their own account. If a student with special needs requires captions or transcripts, Disability Services Program (DSP) will pay 3PlayMedia for services.

captions-ducm-subtitles

DU CourseMedia film with English Subtitles

IF it’s an existing DU CourseMedia (DUCM) video and IF the DVD has captions, THEN:

  • Contact library reserve to request a caption version of video.
  • New caption version will get posted to DUCM as “film name – English subtitles”.
  • The library will contact the instructor about the new caption version.
  • Instructor will add caption version to DUCM or to Canvas.
  • Instructor can notify students about caption version.
  • NOTE: The Canvas-CourseMedia integration tool does support captions.

IF it’s an existing DUCM video and IF DVD or VHS does not have captions, THEN:

  • OTL or Library Reserve can download existing video file(s) from our web server.
  • OTL, Library Reserve or Disability Services Program (DSP) can submit video(s) to 3PlayMedia . Standard turnaround time is four working days.
  • Our DU 3PlayMedia account has three sub-accounts.  If videos are for DSP, upload videos into the Disability Service Program account.
  • Once we are notified by 3PlayMedia, log in again and download the .vtt file(s).
  • Each .vtt file(s) needs to be renamed to the exact file name of the video. For example: 98745_wind.mp4 -> 98745_wind.vtt
  • The .vtt  file(s) should be give to Mark, Alex or Joseph. They can move the caption files to the web media server folder.
  • Notify instructor that captions are available for their video(s).
  • The DU CourseMedia media player has a CC button to activate captions.

IF video was directly recorded or uploaded into Canvas, THEN:

  • Follow instructions posted by Canvas on adding captions.
  • Note:  Uploading several videos into Canvas can quickly exceed the course file storage limit of 500MB. Please use DU VideoManager, it allows allows you to video embed iframe code within your Canvas course.

IF video is an existing TechSmith Relay video, THEN:

  • Download .mp4 video using DU Relay Wrangler.
  • OTL, Library Reserve or DSP can submit video(s) to 3PlayMedia . Standard turnaround time is four working days.
  • Upload your video to YouTube*.
  • Use the free YouTube caption editor to create caption.
  • To make your YouTube video private, follow these instructions.
  • * If your YouTube video can not generate captions, it could be due to one or more of the following reasons:
    • The language in the video is not yet supported by automatic captions.
    • The video is too long.
    • The video has poor sound quality or contains speech that YouTube doesn’t recognize.
    • There is a long period of silence at the beginning of the video.
    • There are multiple speakers whose speech overlaps.

IF making a new TechSmith Relay video, THEN:

  • Select the recording profile called “Captioning+FullAudioSearch”. If you do not see this option, please contact Alex M at the OTL. caption-relay-profile
  • After you submit your Relay recording, you will receive an email from Relay asking you to click the link to the video to edit your captions.  View these instructions on Relay captions.
  • After you have edited your captions, preview captions and publish your final recording.

IF using a YouTube video and IF you are not the video owner, THEN:

  • Turn on captions by clicking the CC button and review caption quality.
  • YouTube captions technology uses voice recognition that is free, but is not 100% accurate. If necessary, contact the video owner so they can edit their captions.
  • If you need to download your YouTube video, just add “ss” to the being of the YouTube video url. For example, http://ss.youtube.com/watch?v=7WGTaB1apfE and download the mp4 version.
  • Re-post YouTube video, edit captions and share video as a private unlisted video.
  • NOTE: Accessibility laws trumps copyright laws when providing students with special needs course materials. Learn more at https://www.ahead.org/resources/e-text/position-statement

IF using a YouTube video and IF you are the video owner, THEN:

  • Log into your YouTube account and click VideoManager.
  • Not all YouTube videos can support captions. If your YouTube video does not have automatic captions, it could be due to one or more of the following reasons:
    • The language in the video is not yet supported by automatic captions.
    • The video is too long.
    • The video has poor sound quality or contains speech that YouTube doesn’t recognize.
    • There is a long period of silence at the beginning of the video.
    • There are multiple speakers whose speech overlaps.
  • If your YouTube does have automatic captions, please make sure to review and edit them if necessary.
  • Once your video is published, YouTube provides users with an interactive transcript that allows users to quickly read the captions.
    captions-YouTube-Transcripts

    Turn on captions and interactive transcript

IF video was created using TechSmith Camtasia Studio, THEN:

  • Use the caption editor tool provided by Camtasia Studio. Follow these instructions to add and edit captions.
  • You can import and export caption files via Camtasia Studio.
  • If the Camtasia Studio video is hosted on DU VideoManager, please send your caption files to Alex or Joseph.
  • Captions files will be placed in a special folder called “captions” on our web server.
  • Activate the CC option on our video player.
  • Click the CC button to activate captions on the video.
  • Note: Camtasia Studio only allows .SMI and .SRT caption file formats.

IF video is located on DU VideoManager, THEN:

  • Determine original source of video because in some cases, the video authoring tool can produce a caption file. For example, Camtasia Studio allows captions to be edited and exported.
  • Provide .vtt file to Alex or Joseph. The file will be placed in the caption folder within DU VideoManager.
  • Captions will play on non-group videos via the JW Player.
  • Captions will not play on a private group videos player.

IF audio podcast is from National Public Radio (NPR), THEN:

IF audio podcast does not have a transcript, THEN:

 

 

More Resources:

 

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